Extended Stays connects displaced Brisbane residents and their families to quality furnished apartments for stays of 14 nights or more. We provide detailed quotes and documentation you can use directly to support your insurance claim. Whether the cause is flood, fire, storm damage or a burst pipe, we find options that suit your household, your location needs and your policy's Alternative Accommodation clause.
Insurance · Brisbane
Insurance Accommodation in Brisbane
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In brief
Insurance accommodation in Brisbane
When your Brisbane home is uninhabitable and your insurer has approved temporary housing, insurance accommodation in Brisbane needs to be sorted quickly and correctly.
What Your Policy Likely Covers
Most Australian comprehensive home and contents policies include an Alternative Accommodation or Loss of Use clause. This clause covers the reasonable cost of temporary housing while your home is being repaired. Check your Product Disclosure Statement (PDS) for two key figures: a time cap (often 12 to 24 months) and a monetary cap (typically 10 to 20% of your building sum insured, per the Insurance Council of Australia, 2024).
Claim Type vs. Typical Stay Duration
How long will you need temporary housing?
| Claim Type | Typical Stay Duration | Coverage Notes |
|---|---|---|
| Flood or storm damage | 4 to 26 weeks | Often the longest stays; repair timelines vary widely |
| House fire (partial) | 6 to 16 weeks | Smoke and soot remediation adds time to rebuild |
| Burst pipe / water damage | 2 to 8 weeks | Often covered under sudden water damage clauses |
| Total loss / rebuild | 12 to 24 months | Check PDS for monthly and total monetary caps |
Extended Stays provides a written quote and a detailed accommodation summary you can submit to your insurer or loss adjuster. Your insurer or their appointed loss adjuster arranges all payments directly with you.
Insurance Accommodation in Brisbane: Where We Source Options
Brisbane's inner suburbs give displaced families the best mix of proximity, transport and school access. Extended Stays regularly sources furnished apartments across these key precincts.
Spring Hill
Central, walkable and close to private hospitals
Spring Hill sits less than 1.5 km north of the CBD and within 10 minutes of the PA Hospital and St Andrew's War Memorial Hospital. Furnished apartments here typically start from $650 per week for a one-bedroom. Families displaced from inner-north suburbs find it easy to keep school runs intact via the 333 and 340 bus routes.
South Brisbane and West End
Ideal for South Side insurance claims
South Brisbane is a natural fit for residents displaced from Woolloongabba and Kangaroo Point. The precinct is served by the South East Busway and the South Bank CityCat terminal. Furnished apartments typically start from $700 per week for a two-bedroom, up to 35% below equivalent CBD hotel rates (SQM Research, 2024).
Fortitude Valley
Connected, amenity-rich and pet-friendly options available
Fortitude Valley offers strong transport links via the Fortitude Valley train station on the Inner City Rail network. It suits corporate claimants and larger households. Furnished options typically start from $620 per week for a one-bedroom.
Herston
Adjacent to the Royal Brisbane and Women's Hospital
Herston is home to the Royal Brisbane and Women's Hospital (RBWH) campus. For insurance claims linked to medical treatment, or for families managing care alongside a displacement claim, Herston apartments are the most practical choice. Options typically start from $680 per week for a one-bedroom.
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Hospital Proximity: Medical and Recovery Stays
Extended stays near Brisbane hospitals are common for insurance guests managing treatment alongside displacement. Recovery stays typically run 2 to 12 weeks.
Brisbane Hospitals and Nearby Accommodation
Distance and indicative weekly rates
| Hospital | Nearest Suburb | Distance from CBD | Indicative $/week (1BR) |
|---|---|---|---|
| Royal Brisbane and Women's Hospital | Herston | 2.5 km / approx. 8 min drive | From $680 |
| Princess Alexandra Hospital | Woolloongabba | 4.5 km / approx. 12 min drive | From $650 |
| St Andrew's War Memorial Hospital | Spring Hill | 1.2 km / approx. 5 min drive | From $650 |
| Mater Hospital Brisbane | South Brisbane | 1.8 km / approx. 6 min drive | From $700 |
Temporary Accommodation for Flood Claims in Brisbane
Brisbane has a well-documented flood history. The 2011 and 2022 flood events displaced tens of thousands of residents across Kangaroo Point, Woolloongabba, Herston and low-lying South Brisbane (Insurance Council of Australia, 2022). Flood accommodation claims are among the longest-running temporary stays we handle.
For flood accommodation in Brisbane, families need a furnished apartment that is above flood level, easily accessible by public transport and close enough to the damaged property for daily contractor check-ins. Extended Stays sources options that meet all three criteria. We supply a full written quote you use to support your flood claim with your insurer.
How It Works: Four Steps to Your Options
Step 1: Tell us your brief
Share your location, household size, budget and how long you need the apartment. Note your insurer's accommodation cap if you have it.
Step 2: We source your options
Extended Stays contacts accredited local operators across Spring Hill, Fortitude Valley, South Brisbane, Herston and surrounding suburbs. You receive a curated list of available furnished apartments to your brief, sent promptly.
Step 3: You choose and confirm
Review your options, ask questions and confirm the one that suits your family. We prepare full written quote documentation for your claim file.
Step 4: Move in and manage your claim
You move into your furnished apartment and submit the quote documentation to your insurer or loss adjuster. If repairs are delayed and you need an extension, contact us early. We find new options before your current stay expires.
Questions
Common insurance questions in Brisbane
Does home insurance cover temporary accommodation in Brisbane?
Yes. Most Australian comprehensive home and contents policies include an Alternative Accommodation or Loss of Use clause. If your Brisbane home is uninhabitable due to flood, fire or storm damage, your insurer typically covers reasonable temporary housing costs until repairs are complete. Check your PDS for time and monetary caps.
How long will my insurer pay for temporary accommodation in Brisbane?
Coverage duration is usually tied to the repair timeline, capped at 12 to 24 months depending on your policy. Monetary caps are often set at 10 to 20% of your building sum insured. Always check your Product Disclosure Statement for exact limits, as these vary across Australian insurers.
What suburbs in Brisbane are best for insurance accommodation near hospitals?
Herston is the closest suburb to the Royal Brisbane and Women's Hospital, about 2.5 km from the CBD. Spring Hill is within 1.2 km of St Andrew's War Memorial Hospital. Woolloongabba is close to the Princess Alexandra Hospital, roughly 4.5 km from the CBD. Furnished apartments in all three suburbs are available from around $650 per week.
Can Extended Stays provide documentation for my insurance claim?
Yes. Extended Stays provides a written quote and a detailed accommodation summary for your stay. You submit this documentation directly to your insurer or loss adjuster to support your claim. Your insurer arranges all payments with you. Extended Stays does not bill or coordinate with insurers directly.
Is flood accommodation in Brisbane covered by home insurance?
Flood damage cover is included in many Australian home insurance policies, but not all. If your policy covers flood and your home is declared uninhabitable, the Alternative Accommodation clause should apply. The Insurance Council of Australia notes flood claims have surged following the 2011 and 2022 Brisbane flood events. Confirm your PDS before assuming cover.
How long will my insurer pay for accommodation during home repairs?
Most policies cover accommodation for the duration of repairs, capped at 12 to 24 months or a set dollar amount, often 10 to 20% of your building sum insured. If repairs are delayed, contact Extended Stays early. We find options to extend your stay before your current apartment expires.
What Brisbane suburbs does Extended Stays source furnished apartments in?
Extended Stays regularly sources furnished apartments in Spring Hill, Fortitude Valley, South Brisbane, Herston, Woolloongabba and Kangaroo Point. These inner suburbs keep displaced families close to schools, hospitals and public transport while their homes are being repaired.
How do I use Extended Stays to support my insurance claim?
Submit a brief with your household size, location preference, budget and required dates. Extended Stays provides a written quote and accommodation summary. You submit that documentation to your insurer or loss adjuster. Your insurer manages payment with you directly. The process is straightforward and documentation is ready promptly.
Can I find pet-friendly insurance accommodation in Brisbane through Extended Stays?
Yes. Pet-friendly furnished apartments are available in select Brisbane inner suburbs. Let Extended Stays know you have a pet when you submit your brief. We source options from operators that accept animals so your whole household, including pets, can stay together during the displacement period.
What is an Alternative Accommodation clause in a home insurance policy?
An Alternative Accommodation clause (also called Loss of Use) is a section in your policy that covers the cost of temporary housing when your home is uninhabitable due to an insured event. Cover is usually capped by time or as a percentage of your building sum insured. Always read your PDS for the exact terms.
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Reviewed by Tom Schultz, Head of Relocation, Extended Stays · Updated 2026
About the author
Tom leads the Extended Stays relocation desk, coordinating corporate, insurance and medical accommodation placements across Australia. He and the team review every city guide for accuracy on pricing ranges, transit links and provider standards before it is published. Extended Stays is an independent sourcing service that connects guests to accredited local operators and holds no inventory of its own.