Cookie Policy

Last updated: 21 April 2026

This Cookie Policy explains what cookies are, how ExtendedStays.com.au (“we”, “us” or “our”) uses cookies on our website, and the choices available to you regarding their use. By using our Site, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies allow the site to recognise your device and remember certain information about your visit.

Cookies may be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device for a set period or until deleted).

2. Cookies We Use

We use a minimal set of cookies to operate and improve our website:

Essential Session Cookies

These cookies are strictly necessary for the website to function. They enable core features such as navigation, form submissions and security. Without these cookies, services you have asked for cannot be provided.

  • Type: Session cookie (expires when you close your browser)
  • Purpose: Maintaining session state during your visit; enabling our enquiry form to function correctly
  • Data collected: Session identifier only — no personal information

Google Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. This service uses cookies to collect aggregated, anonymised data such as the number of visitors, pages viewed, time spent on the site and referral sources. This information helps us improve our website and services.

  • Cookie names: _ga, _gid, _gat
  • Provider: Google Ireland Limited
  • Duration: _ga — 2 years; _gid — 24 hours; _gat — 1 minute
  • Purpose: Website analytics and traffic measurement
  • Data collected: Anonymised IP address, browser type, pages visited, session duration — no personally identifiable information is transmitted to Google

Google Analytics data is processed in accordance with Google’s Privacy Policy. We have enabled IP anonymisation so that your full IP address is never stored.

3. Cookies We Do Not Use

We do not use:

  • Advertising or targeting cookies
  • Social media tracking cookies
  • Third-party retargeting or remarketing cookies
  • Any cookies that collect sensitive personal information

4. How to Manage Cookies

You have the right to decide whether to accept or refuse cookies. You can manage your cookie preferences in the following ways:

Browser Settings

Most browsers allow you to view, manage, delete and block cookies. The steps to do this vary by browser — refer to your browser’s help documentation for instructions:

Please note that blocking or deleting cookies may affect the functionality of our website and some features may not work as intended.

Google Analytics Opt-Out

To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on, which prevents Google Analytics from collecting data about your visits.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation or our business practices. The updated policy will be posted on this page with a revised “Last updated” date.

6. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: